Lake of the Ozarks
Direct Service Program Supervisor
The Resource Coordinator will oversee the coordination and administration of all aspects of our ongoing programs, including planning, organizing and supervising program activities. The Resource Coordinator works in all 13 counties served by CMFCAA to provide direct resources including respite events, vouchers, life skills for older youth, special requests, begin again backpacks, and any other direct service resource available. This position requires extensive direct services and hands on with children and families.
Responsibilities:Primary responsibilities include but are not limited to:
• Works to plan and supervise all programs in accordance to the mission, goals, and strategic plan of CMFCAA.
• Maintains records that document program activities and client usage of program activities for statistical, reporting, and grant securing purposes.
• Must maintain communication between participants of programs and CMFCAA.
• Must recruit, engage, and retain volunteers for appropriate program activities.
• Must participate in public presentations of CMFCAA programs and services as needed.
• Travel is required to each program/event held within the service counties. There is up to 50% travel with this position. Evenings, nights, and some weekend work is required.
• Must be able to work independently and be self-motivated
• Support groups
• Other duties as assigned.
• Bachelor’s Degree in human service related field is preferred
• Proven experience in human service related field
• Working knowledge of office equipment (computers, printers, fax machines, etc.)
• Proficiency in Microsoft Office (specifically Word and Excel)
• Proficiency in the use of computer programs (databases, spreadsheets, bookkeeping, email)
• Able to be trained quickly (specifically on Mac systems)
• Excellent time management skills and the ability to prioritize work
• Attention to detail and problem-solving skills
• Excellent written and verbal communication skills
• Strong organizational skills with the ability to multi-task
• Ability to be flexible in work hours including some evening and weekend appointments.
• Must be able to work with families and children from all backgrounds, I.e., rural/urban and educated or less educated populations
• Ability to work with diverse adults and children with a trauma background.
• Strong preference to people with history in foster care system.
• As part of working for a non-profit, you may be asked to participate in other events outside the posted job duties. This includes but is not limited to, Odyssey events, Roots events, and fundraising.
• Must have a clean driving record and reliable transportation.